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SHIPPING POLICY

Vancouver Residents


Delivery is offered at a flat rate of $5 in VANCOUVER ONLY.

 

Free Vancouver local pick-up is available; times will be arranged post-purchase.

 

We will only arrange delivery of order once your payment has been confirmed

 

For local delivery in Vancouver please message info@jonesgeneralstore.com offered at a flat rate of $5 and will be offered at times suitable for both parties where possible

 

*Vancouver includes Downtown, Boundary road, as it’s Eastern limit and the Fraser River as its Southern limit.

 

 

National & International Orders

[Please contact first before purchase]

 

Shipping and delivery costs outside Vancouver are determined based on order weight, size, and estimated destination. Please contact with delivery address, so estimate can be created[including taxes]*

 

We will only arrange delivery of order once your payment has been confirmed.

 

Please note that all orders are shipped from Vancouver Canada. We make every effort to give you the best prices possible for shipping your items.

 

 

All orders will be shipped out within 1-2 business days upon receipt of payment.

 

CANADA: All delivery orders will be shipped via Canada Post.

 - Estimated local delivery: 1-2 days

 - Regional: 3-5

 - National [Canada]: 7-9 business days.

 

 

Please note that we are not responsible for any duties, taxes or customs charges.

 

 

RETURN & EXCHANGE POLICY

Vintage items will have expected reasonable wear and patina that's why we love them!

 

 

All vintage items are sold in 'as-seen' condition. We try our hardest to show accurate

photos and any imperfections due to wear in the description.

 

 

We want you to be 100% sure of your purchase! If you have any questions you can contact us prior to purchase and we will be glad to send additional photos or answer any questions! We want you to love your vintage item as much as we do!! 

 

 

If you are not completely satisfied with your purchase, please communicate with us and we will improve our processes to match customer’s needs.

 

 

We want you to feel happy & satisfied and hope you will become a returning customer.​

 

Thank you for your purchase!

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